Return & Excahnge Policy

Exchange and Refund Policy for Manufacturing Damage:

At Piston Head Club, we take pride in manufacturing products of the highest quality for our customers. In the unfortunate event that you receive an item with manufacturing damage, we are here to assist you. Our aim is to take appropriate action to address the manufacturing damage and ensure your satisfaction.

Please carefully review our exchange policy outlined below:

  1. Manufacturing Damage Eligibility:
    • Our exchange policy applies exclusively to products with manufacturing damage.
    • Examples of manufacturing damage include misprints, defects in materials or workmanship, or items that arrive in an unusable condition due to production errors.
  2. Reporting Manufacturing Damage:
    • If you receive an item with manufacturing damage, please contact us immediately at admin@pistonheadclub.com.
    • To help us assist you efficiently, kindly provide your order number and attach a clear picture showcasing the manufacturing damage.
    • Once we receive your email with the necessary details, our team will promptly assess the situation.
    • We may request additional information or clarification if needed.

Please note that as a part of our manufacturing process, we produce items on-demand based on customer orders. Therefore, we are unable to accept returns or exchanges for reasons unrelated to manufacturing damage.

If you have any further questions or concerns regarding our exchange policy or any other matter, please do not hesitate to contact us at admin@pistonheadclub.com. We appreciate your understanding and cooperation.

The Piston Head Club Team